More calling features: Enjoy all the standard features you had with your old service, without paying extra for them: personalized voicemail, 3-way calling, caller ID, call waiting, transfers, call forwarding, and more. Plus, you get an online dashboard to easily manage your communications with call history, voicemail notification, calling from your PC, and more.
Freedom and mobility: Take your Virtual Office extension anywhere, with our Virtual Office Mobile app for the Android, iPhone and iPad.
Outrageously affordable: Local, long distance, international calls are all so much more cost effective because we leverage the power of VoIP to reduce costs for you. And you won’t need to buy or lease an expensive on-site PBX phone system either.
Save money: Up to 50% lower monthly phone bills with unlimited local and long distance calling and up to 90% off the start up costs required of a traditional PBX solution.
Complete phone service: Everything you need in a phone system plus more. You will never have to buy another phone system.
Advanced calling features: All the important features you need and expect are included at no extra charge.
New features added every year.
Great phones: Sleek, stylish IP phones loaded with premium features.
Easy to use: Easy to set up and simple to use in minutes.
Location independent: All workers use the same phone system and features no matter where they are in the world, so you sound like one office.
You get all the business features that Fortune 500 companies have come to know and appreciate, including auto attendant, corporate directory, music-on-hold, conference bridge, and ring groups to name a few. Your callers will never receive a busy signal. The system can accept up to 999,999 callers per extension.
Each extension user gets:
Direct Phone Number
Voicemail to Email
Caller ID with Name
Caller ID Blocking
Advanced Call Forwarding
Do Not Disturb (DND)
Internal/External Ring Tones
Stutter Tone Notification
Local time Display
Android and iPhone app
Chat / Instant Messaging
Call Center Services
Toll Free Numbers
International Calling Plans
Before you spend thousands on a telephone system that will eventually break or fail over time, contact us for a free consultation.
What is an IP Call? IP (Internet Protocol) calls are carried over the Internet without interacting with the PSTN (Public Switched Telephone Network). There are no long distance or telephone fees for IP calls between our customers. In addition, costs to transmit calls to tradition telephones is much less expensive.
Can I keep my
old phone number? Yes, if your old phone
number exist with a major phone carrier. We can check the compatibility of
your phone number prior to switching over to our system.
Do I need Internet service? Yes our phones will use 90 Kbytes or less of uninterrupted internet bandwidth per phone call. You must have adequate high speed internet to support each phone onsite.
Is call quality same as a regular phone? The call
quality is better and superior if using digital IP phones.
Can I make 911 calls? Yes, each of our phone extensions can be custom programmed for different physical locations, so each user will have emergency services available to them.
Can I use my old phones? Yes, but using a digital IP phone gives you more features, better voice quality, and is easier to use. You will need to purchase a Digital to Analog adapter to use old analog phone systems.
What happens when the internet goes down? In the event of a power or internet outage, our system has backup phone numbers for each extension to route calls to automatically, so you never miss a call. You can also have calls go to voice mail during an internet outage.
Can I have several main numbers?
Yes you can have unlimited main phone numbers for a fraction of what it would
cost thru other phone
Can I get a new phone number? Yes you can obtain a new phone number within minutes of processing your initial order. You can replace your phone number with a new number, even with a different area code, any time while using our system.
Do I have to maintain phone equipment? No. We're a hosted phone system. All equipment are maintained 24 hours a day at our location, saving you thousands of dollars in purchase and maintenance costs.
Can I have a toll-free number? Yes you can transfer your toll free number to our system or we will provide you a new toll free number.
Is the phone system easy to setup? Yes.
Initial training and unlimited technical support are available if needed.
Most users learn the system in a few minutes.
Do I need a computer to make a call? No, but we provide a free software to make calls from any computer, anywhere in the world as an option.
Can I move phone locations? Yes if you have our IP phone, you connect it to an internet connection around the world and make/receive phone calls as if you are at your office. If your move is permanent, you can easily change your 911 settings and phone number to the local area code.
Can someone call me collect? No, our phone service doesn't allow collect calls to your phone number.
Can I receive voice mails by email? Yes you have
the option of immediately receive voice mail notifications with the audio
file attached to your email, or with a website link to go online to listen to
your voice mail.
Can I make international calls? Yes. Currently we provide Free calling to Canada, France, Ireland, Italy, Spain, and UK.
Will your phone system become obsolete? No. We upgrade our system every year with new features as requested by users. This will be the last phone system you will ever use.
Will VoIP service work on alarm systems? No. Most
alarm systems will require an analog phone line or cellular phone signals.
Will VoIP service work on FAX machines? FAX machines require an analog phone signal and VoIP is a digital signal. A digital to analog phone signal converter can be used for fax machines. We offer an electronic fax solution to receive faxes up to 5 email addresses, for less than the cost of a fax phone line.
Will VoIP service work on credit card terminals? Old credit card terminals operate on analog phone lines, but most terminals now have a internet port. If your terminal has the internet option, you can easily switch from phone line to internet line without no additional cost.
Do I have to upgrade my phone wiring for VoIP?
VoIP requires Ethernet CAT5e, CAT6 or better cables with RJ-45 connectors.
CAT3 wires or RJ-11 connectors will need to be upgraded.
Will VoIP work with my computer network? We require a router or firewall with Quality of Service (QOS), to prioritize internet to phone calls to guarantee phone quality. We provide pre-configured routers for our VoIP phone system for easy installation. We can also configure your existing compatible router.
Do I need power for IP phones? All VoIP phones have the option to operate on a separate power source to each phone or Power Over Ethernet (PoE). With PoE, you can power the IP phones thru the main data cable, if the cable is connected to a PoE switch, which is usually purchased separately.
Can I get Free phone equipment? Yes we offer no money down programs with 2-year agreements. The equipment cost is factored into the monthly bill.
Can I cancel service if the system doesn't work? Yes you have 30 days to try the system for FREE. After 30 days there will be a small penalty fee for each phone you cancel within a year, unless you are in a long term agreement.
What forms of payment do you accept? We only
accept credit card or ACH payments, so no credit check or deposit is needed for
service. ACH payments require a 5-day processing time.
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